Rouleston Financial Services

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Feedback

These questions will help us to know how well we perform, and to identify those areas of our practice we need to improve on. We'd certainly appreciate it if you could take a few moments to complete the following questionnaire. Thank you!

Thank you for helping us to improve our services and systems!

Your personal details

Your name: Your email: How long have you been a client of Rouleston Financial Services?

Feedback questions

How would you rate us on the following?

Prompt delivery of information Excellent Good Fair Poor Quality of information Excellent Good Fair Poor Availability of staff Excellent Good Fair Poor Promptness of replies to your correspondence Excellent Good Fair Poor Type of services we offer Excellent Good Fair Poor Value for money of our services Excellent Good Fair Poor Consistency of service Excellent Good Fair Poor Office environment - pleasant and professional Excellent Good Fair Poor How well do we demonstrate that we understand your objectives? Excellent Good Fair Poor How clear and logical is the advice that we provide you? Excellent Good Fair Poor How well does our advice demonstrate that your objectives can be achieved? Excellent Good Fair Poor How well do our advisers connect with you e.g. are they friendly, helpful, responsive etc? Excellent Good Fair Poor Whether you feel you could enjoy an ongoing business relationship with us? Excellent Good Fair Poor Whether you would feel comfortable referring people to us? Excellent Good Fair Poor Your overall perception of Rouleston Financial Services? Excellent Good Fair Poor Additional comments:

Important!:
We will not disclose your personal information to any outside organisation without your consent.

Rouleston Financial Services
Level 2, 94 Liverpool St
Hobart TAS 7000
(03) 6234 4413
admin@rouleston.com

Advisors of Rouleston Financial Services are Authorised Representatives of Lonsdale Financial Group Ltd.
ABN 76 006 637 225
Australian Financial Services Licensee
Licence No. 246934

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